SHIPPING AND RETURNS

We aim to ship in-stock products within 1-2 working days. Please expect longer delivery times in peak seasons (Christmas, bigger sales periods,…)

We offer FREE SHIPPING for orders over 70€.

*The expected delivery time in working days.

SHIPPING

We deliver our packages with different shipping providers, depending on your shipping address.

Please know that we ship all orders from Slovenia, EU. For all orders made from countries outside of EU, shipments may be subject to import fees and taxes which are due on arrival and are not covered by the shipping costs charged in our web store. It’s impossible for us to determine customs charges as they vary from country to country and state to state. If you need any detailed information about these charges please contact your local customs office.

REFUND POLICY

We’re sure you’re going to love your new OM NOM bowl, but if you unpack it and find out that it somehow does not meet your expectations and it isn’t right for you, you should send us an email to hello@omnom.eu immediately, so we can check and authorize the return. You have 14 days from the delivery date to inform us about your order cancellation and 30 days to bring your return to the post (it needs to be postmarked within these 30 days). To be eligible for a return, your item must be unused and in the same condition that you received it.

Please keep in mind that we are not able to directly exchange goods so if you decide you would like a different product you will need to return your order and place a new one. Once the goods are returned to us in the original and unused condition we will quality check them and process a refund for the goods. Depending on the original payment it may take a few weeks to see the refund on your account.

If you decide to return the purchased products, send us an email at hello@omnom.eu and send your items to:
ŠUBIDU s.p.

Cesta na Klanec 22

SI-4000 Kranj

Slovenia, EU

Find more about Refund policy in Terms & conditions.